FREQUENTLY ASKED QUESTIONS

WHAT IS PHYSICAL THERAPY?

Physical therapy (PT) is a science-based, personalized approach to restoring movement, reducing pain, and improving function after injury, surgery, illness, or chronic conditions. Through targeted exercises, hands-on techniques, and education, physical therapy helps individuals regain strength, mobility, and confidence in their daily activities—enhancing overall health and quality of life.

WHAT CONDITIONS DO RE+FORM PHYSICAL THERAPISTS TREAT?

RE+FORM Physical Therapy and Wellness provides expert outpatient physical therapy for a wide range of musculoskeletal and movement conditions, including:

• Orthopedic injuries and conditions

• Post-operative rehabilitation

• Fall prevention and balance disorders

DO I NEED A PHYSICIAN’S REFERRAL TO BEGIN PT?

You no longer need a doctor’s referral to begin physical therapy! Texas House Bill 4099 (effective September 1, 2025) allows patients to receive PT treatment for up to 30 consecutive calendar days without an MD referral.

Note: Traditional Medicare Part B and Medicare Advantage plans still require an MD referral and a signed PT Plan of Care for coverage.

HOW MUCH DOES A PHYSICAL THERAPY SESSION COST?

Before your first visit, we will verify your insurance benefits, explain your expected out-of-pocket costs, collect any applicable deductibles, copayment or coinsurance, and submit your in-network physical therapy claims on your behalf. For your convenience, we accept: Cash, Credit cards, FSA/HSA cards.

Insurance Plans

In Network: Traditional Medicare Part B, Blue Cross Blue Shield (BCBS) PPO

Out of Network: Medicare Advantage Plans, United Healthcare, Aetna, Cigna, Humana, Anthem, Oscar, and most other commercial insurance plans

If we are out of network with your insurance, we offer competitive private-pay rates and are happy to provide a superbill that you can submit to your insurance company for possible out-of-network reimbursement. Reimbursement is subject to your individual plan's benefits and policies.

HOW DO I BEGIN PHYSICAL THERAPY SESSIONS AT RE+FORM PHYSICAL THERAPY AND WELLNESS?

1. New Patients (with and without an MD referral), click > Request a PT Appointment 

2. Returning Patients: Call/text 214-679-3891 or email Dallas@ReformPTandWellness.com

3. Doctor/Physician Assistant/Nurse Practitioner Referrals: E-fax (469-405-2994) or email (Dallas@ReformPTandWellness.com) the PT referral and the patient's face sheet. 

WHAT SHOULD I WEAR FOR MY PHYSICAL THERAPY SESSIONS?

Wear comfortable clothing that allows for easy movement. Please avoid perfumes, colognes, body sprays, or strong deodorants to ensure a comfortable environment for all.

WHAT TO EXPECT DURING MY FIRST PHYSICAL THERAPY SESSION?

Your initial visit includes a comprehensive evaluation where your therapist will:

• Review your medical history

• Assess strength, range of motion, balance, posture, and gait

• Identify problem areas and set personalized goals

A treatment plan will then be created to help restore your mobility, strength, and confidence.

HOW LONG WILL EACH SESSION LAST?

• Initial Evaluation & Treatment: ~ 45 minutes -1 hour

• Follow-Up Sessions: 45 minutes – 1 hour

WILL I BE SEEN BY A LICENSED PHYSICAL THERAPIST OR A REHAB TECHNICIAN/STUDENT?

You’ll receive one-on-one care from a licensed, board-certified physical therapist—never a technician or student. 

WHAT HAPPENS AFTER MY PHYSICAL THERAPY IS COMPLETED?

At discharge, you’ll receive a customized home exercise program to support continued progress. You may also explore our wellness options, including personal training and massage therapy, to maintain lifelong physical and mental well-being.